Billing is on a monthly basis. The prices don't include European Union VAT (not applicable to customers outside the EU).
No, but you can try out the service for 14 days (no credit card required).
Where is my Scoold Pro server going to be hosted?Scoold Pro servers are hosted on the AWS cloud.
Which AWS regions are available?You can choose to have your Scoold Pro server cluster deployed in any one of the 20 EC2 regions, in North and South America, Europe, Africa, Asia and the Pacific.
How can I configure my hosted Scoold Pro server?With the help of a wizard in the admin console. You can edit the entire Scoold configuration file right inside your browser. There's also a web API for configuring and deploying your hosted Scoold Pro server.
Which OAuth client authentication methods are supported?All authentication methods supported by Scoold Pro are available, including SAML, LDAP, OAuth 2.0 and custom authentication with JWTs.
Typically the latest stable version of Scoold Pro. Upgrades will be handled by us, transparently to you and with zero service downtime.
What support is included in the subscription?Basic email support and online chat.
What is the billing cycle?Usage is billed every month, according to the number of running Scoold Pro servers for the period.
Do you issue VAT invoices?Yes, we do. You can enter and edit the VAT number of your organization through the billing self-service portal (Account > My Subscription).
